What's the harm, you might ask? After all, the full story is there for those who read it. But that's just the point. Frequently people read only the headlines. Consider, for example, this excerpt from a writer's guide:
"In search engines, newsfeeds (RSS), and other external environments . . . users often see only the headline and use it to determine whether to click into the full posting. Even if users see a short abstract along with the headline (as with most search engines), user testing shows that people often read only the headline. In fact, people often read only the first three or four words of a headline when scanning a list of possible places to go.
It's a news adage that conflict sells. So which headline is likely to attract more readers: one that suggests that tensions are being smoothed out, as in the AP's version, or one that told the real story: "Dem Tempers Flare Behind Closed Doors"?
You don't suppose the AP was trying to do their friends in the DNC a little favor by portraying Dems as peacemakers rather than infighters, do you?
Contact Mark at mark@gunhill.net
