Amazon Is Suing Facebook Group Admins Over Fake Reviews

July 23rd, 2022 3:36 PM

Tech giant Amazon announced last week that it is suing Facebook group administrators for posting fake reviews for products.

Amazon claims the administrators of more than 10,000 groups offered money or free products in exchange for reviews:

“The fraudsters behind such groups solicit fake reviews for hundreds of products available for sale on Amazon, including car stereos and camera tripods. One of the groups identified in the lawsuit is “Amazon Product Review,” which had more than 43,000 members until Meta took down the group earlier this year. Amazon’s investigations revealed that the group’s administrators attempted to hide their activity and evade Facebook’s detection, in part by obfuscating letters from problematic phrases.”

Amazon hopes the lawsuit will help protect customers from purchasing products based on fake reviews.

“Our teams stop millions of suspicious reviews before they’re ever seen by customers, and this lawsuit goes a step further to uncover perpetrators operating on social media,” said Dharmesh Mehta, said Amazon’s vice president of selling partner services, according to the company. “Proactive legal action targeting bad actors is one of many ways we protect customers by holding bad actors accountable.” 

CNBC reported that Meta deleted over half of the 10,000 groups at Amazon’s request.

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