A frustrated Jay Carney on Monday excoriated ABC's Jon Karl for exposing the fact that signing up for health care via phone or mail is just as difficult as signing up by the website. Karl began by quoting the President suggesting in late October that "you can bypass the website and apply by phone or in person." The journalist highlighted newly acquired memos admitting that "at the end of the day, we're all stuck in the same queue because all those applications have to go through the same website."
In a sneering tone that mocked Karl's cadence, Carney retorted, "Jon, I get it! But the person who calls isn't the one who continues to wait after the paper application is filled? Right?" Karl calmly responded, "Your mocking is entertaining, but the President said you could apply within 25 minutes. That was not true." [See video below. MP3 audio here.] Seemingly looking for help from the other journalists, Carney derided, "I think everyone else is looking quizzical because there's a reason to be quizzical here. You call up. You give your information. You get the questions answered and then they take over from there."